You forward your professional line to the dedicated number we assign you. Your secretary then answers in the name of your business, following the instructions you gave during setup: appointment booking, message taking, transferring urgent calls, etc.
Monday to Friday from 8am to 7pm, and Saturday from 8am to 6pm — 65 hours of coverage per week. An AI relay option is also available to cover calls outside these hours, including weekends and holidays.
Our plans start at €29 excl. VAT/month (Freedom, pay as you go) and go up to €449 excl. VAT/month (Premium); the Expert offer is on quote. Prices are shown excl. VAT and incl. VAT (20% VAT) on the homepage, with a simulator that recommends the cheapest plan for your call volume.
The terms of subscription, duration and cancellation are set out in your quote.
You have a main point of contact, backed up by a colleague whenever she is unavailable. We are a small team: your callers hear familiar voices, unlike a traditional call center.
Yes, our secretaries are trained on Doctolib and can work directly on your calendar via partner access. We're also compatible with Google Calendar and most other online booking tools.
Yes. The partner software we use for health data is HDS-certified (Health Data Hosting), and all our processes comply with the GDPR. The call log of clients using the online client space is automatically deleted after 12 months.
Yes, we offer dedicated numbers (DID) with custom hold music, a programmable IVR, call forwarding, and AI-powered management options.
It lets you register your company's official address at our Montreuil office, with official prefectural approval — a professional address starting at €42 incl. VAT/month, useful if you don't have a commercial premises.
For €69 HT/month, our AI relay takes over when your secretariat is closed (evenings, weekends, holidays): it answers calls, takes messages, gives essential information, and forwards everything to you as soon as you reopen.
Via the secure online client space, accessible from the homepage. You'll find your monthly documents there: invoice, contract, statistics, and call log — organized by month.
Generally within 48 hours of receiving your documents, access and instructions, in 4 steps: an assessment call (~30 min), setup of your dedicated number and calendar, briefing your secretary on your instructions, and you're all set — no equipment changes needed.
Cancellation terms are set out in your quote. Contact us with any question and we will answer precisely.